Personal Development Answers

We are the slaves of our habits.  We get up at the same time every day, we dress in relatively the same manner, we tie our shoe laces in the same fashion, and we mostly like to eat the same breakfast each day. 

People will resist changes, if they do not immediately like their new job, new role, or new working conditions. 

They may choose to change by altering their behaviour and their working patterns. 

In rare cases, there are some people who choose to accept all the changes without any protest or resentment, but this is not the norm. 

People DO resist changes: they DO NOT like to get out of their comfort zones. 
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Problem people should be looked upon as partners.

For any agreement or understanding to be permanent, both parties must have a vested interest in the agreement, or get something out of it.

In their own minds, both parties need to feel as though they are winners.

No one likes to lose face or to be humiliated, to be seen as having ended up with the worst of the deal.

It is in your interest to ensure that your problem person is also a partner, and that your partner walks away with something, and with her or his self-esteem intact.

This is not what some people might consider idealistic; this is realistic for permanent positive results.
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Tags: Negotiating by Gloria Hamilten
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